Terms and Conditions

These terms and conditions govern your use of our website. Please read these terms in full before you use this website. If you do not accept these terms and conditions, please do not use this website. Your continued use of this website confirms your acceptance of these terms.

Pricing

All items on this website are excluding VAT.  Prices are subject to alteration without prior notice and the price ruling at the date of dispatch of goods will be the contract price.

Carriage Charges

There is a charge of £6.00 if orders are under £75 plus VAT. Carriage is paid for all orders over £75 plus VAT the areas included are UK Mainland Wales, England & Most of Scotland. Service Used is Next Working Day Delivery Service Once Dispatch Has Been Confirmed.   If order Is Under 1kg We Use The Royal Mail 1st Recorded Service.
We can deliver to Northern Ireland and Scottish Highlands but there would be a charge of £20 for a 48 hour courier. 
Please note that any returns are at your costs.  
There is no carriage charge if your collecting from store.

Delivery

Please allow 1 - 2 working days for delivery we use UK Mail standard next day delivery and Royal Mail 1st class recorded (If items weigh less than 1kg) our main aim is to get your order to you as quick as possible 9 out 10 orders are shipped the same working day for you to receive them the very next working day, However there are some orders that require the full 24 working hours before shipment.  If you require your items the very next working day please give us a call to see if we can accommodate.  We do have a cut off of 1pm for deliveries.  Please note that UK Mail's delivery days are Monday - Friday.  
Without accepting any liability for our failure in any case to do so we will pursue for the benefit of the Buyer any claim for damage to or short delivery or loss of goods in transit provided that we and the carrier are notified in writing of the claim within 14 days after the date of the advice note or other dispatch notification in the case of a complete loss and within 5 days after delivery in the case of damage or short delivery and in the later case also that on delivery the goods have been signed for unexamined or the damage or short delivery has been recorded on the carriers delivery documentation.

Collect From Store

If you are collecting from our store please allow up to 24 working hours before collecting.  There are times where collections will be made available after an hour we will notify you via email when your collection is ready to be picked up. 

Returns 

Celtic Industrial Fasteners is committed to providing customers with the highest quality products and service. If, for whatever reason you decide to return goods That have been correctly supplied by us, these goods must be returned to us in original condition by you and at your cost, with a photocopy of the original invoice included and an explanation for the return. whereupon a full credit to the value of the goods only, will be issued. If on the rare occasion, products are found to be faulty, defective or incorrectly supplied against your order, Celtic Industrial Fasteners offers a "no charge" collection, repair and delivery service. If we have arranged for a courier collection of your product, we are unable to specify the collection time, and it is your responsibility to ensure that someone will be present when the courier arrives at the collection address.  Please note that all returns must be made within 14 days of invoice. 

Our Stocks

We do have a large stock range here with over 10,000 stocked items. If you require items for guarantee next working day please give us a call or drop us an email to check if we have enough to supply you if not offer an alternative to suit your means.  If we are unable to supply any items due to no stock being available we would either offer an alternative or give an instant refund to the card you paid for your goods.

Website access

1.1 It is not necessary to register with us in order to use most parts of this website. However, particular areas of this website will only be accessible only if you have registered.

Use of website

1.2 This website may be used for your own private purposes and in accordance with these terms and conditions.

1.3 You may print and download material from this website provided that you do not modify or reproduce any content without our prior written consent.

Website uptime

1.4 All reasonable measures are taken by us to ensure that this website is operational all day, every day. However, occasionally technical issues may result in some downtime and accordingly we will not be liable if this website is unavailable at any time.

1.5 Where possible we always try to give advance warning of maintenance issues that may result in website down time but we shall not be obliged to provide such notice.

Visitor provided material

1.6 Any material that a visitor to this website sends or posts to this website shall be considered non-proprietary and non confidential. We shall be entitled to copy, disclose, distribute or use for such other purpose as we deem appropriate all material provided to us, with the exception of personal information, the use of which is covered under our Privacy Policy.

1.7 When using this website you shall not post or send to or from this website any material:

(a) for which you have not obtained all necessary consents;

(b) that is discriminatory, obscene, pornographic, defamatory, liable to incite racial hatred, in breach of confidentiality or privacy, which may cause annoyance or inconvenience to others, which encourages or constitutes conduct that would be deemed a criminal offence, give rise to a civil liability, or otherwise is contrary to the law in the United Kingdom;

(c) which is harmful in nature including, and without limitation, computer viruses, Trojan horses, corrupted data, or other potentially harmful software or data.

1.8 We will fully co-operate with any law enforcement authorities or court order requiring us to disclose the identity or other details of any person posting material to this website in breach of Paragraph 1.7.

Links to and from other websites

1.9 Throughout this website you may find links to third party websites. The provision of a link to such a website does not mean that we endorse that website. If you visit any website via a link on this website you do so at your own risk.

1.10 Any party wishing to link to this website is entitled to do so provided that the conditions below are observed:

(a) you do not seek to imply that we are endorsing the services or products of another party unless this has been agreed with us in writing;

(b) you do not misrepresent your relationship with this website; and

(c) the website from which you link to this website does not contain offensive or otherwise controversial content or, content that infringes any intellectual property rights or other rights of a third party.

1.11 By linking to this website in breach of clause 1.10 you shall indemnify us for any loss or damage suffered to this website as a result of such linking.

Disclaimer

1.12 Whilst we do take all reasonable steps to make sure that the information on this website is up to date and accurate at all times we do not guarantee that all material is accurate and, or up to date.

1.13 All material contained on this website is provided without any or warranty of any kind. You use the material on this website at your own discretion.

Exclusion of liability

1.14 We do not accept liability for any loss or damage that you suffer as a result of using this website.

1.15 Nothing in these terms and conditions shall exclude or limit liability for death or personal injury caused by negligence which cannot be excluded or under the law of the United Kingdom.

Law and jurisdiction

These terms and conditions are governed by English law. Any dispute arising in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the Courts of England and Wales.